The Africa Channel is pleased to offer closed captioning on long-form content and certain other content that it makes available on television and online via websites and apps on mobile devices. Please email email@example.com
to report any issues or concerns regarding the closed-captioned programming we make available via television, the Internet, and mobile device apps.
Please provide the following information when you contact us for assistance with captions:
- Telephone number
- Email address
- Your preferred method of contact (phone or email)
- The name of the program with the captioning issue
- A brief description of the captioning issue, including the date and time you experienced the problem
- If you are watching on television, please provide the call sign or channel number of the station you are watching and, if applicable, the name of your pay-TV provider.
- If you are watching online, please identify the device and brand (e.g., computer, tablet, smartphone) and software (including version) you are using.