The Africa Channel is pleased to offer closed captioning on long-form content and certain other content that it makes available on television and online via websites and apps on mobile devices. Please email firstname.lastname@example.org
to report any issues or concerns regarding the closed captioned programming we make available via television, the Internet and mobile device apps.
Please provide the following information when you contact us for assistance with captions:
- Telephone number
- Email address
- Your preferred method of contact (phone or email)
- The name of the program with the captioning issue
- A brief description of the captioning issue, including the date and time you experienced the problem
- If you are watching on television, please provide the call sign or channel number of the station you are watching and, if applicable, the name of your pay TV provider.
- If you are watching online, please identify the device and brand (e.g., computer, tablet, smartphone) and software (including version) you are using.